How can we help?

Sizing, delivery, returns and care, all on one page.

Sizing

The US size you already wear.

Do I need to be measured?

No. Order the US size you already wear, 36 to 50, in short, regular or long. If you'd like to double-check, the size guide shows what you get in every size.

What if I'm between sizes?

Go with the larger size. Any tailor can take in a jacket that's a little loose, but one that's too tight can't be let out much.

Can I have it altered locally?

Yes, and we help pay for it. Everyone’s built a little differently, and sometimes a suit in your size needs a small change, like the sleeves, the waist or the jacket taken in. Send us a few photos of you wearing it within 30 days of delivery. Take it to a local tailor and send us the receipt, and we’ll cover the cost up to $75. Email support@jeffersonstyle.com.

How are the pants hemmed?

Your choice when you order. Give us your outseam and we finish them to that length, ready to wear. Or leave them unhemmed and a local tailor finishes them. If you choose cuffs, we need your outseam.

Not sure about your size?

Ask us before you order: email support@jeffersonstyle.com and we’ll help you choose.

Ordering & delivery

From order to door.

How long does it take?

3 weeks from the day you order. Every order ships with tracking.

Do the design options cost extra?

No. Every option in the designer is included in the price.

Where do you ship?

Within the US only, for now. Shipping is free and tracked, and we cover any import duties.

Can I change my order after placing it?

Reach out to our support team at support@jeffersonstyle.com and we’ll do our best to help.

Ready in
3 weeks
Shipping
Free in the US
Tracking
Every order
Duties
Covered by us

Fit & returns

If something isn’t right.

What if it needs adjusting?

Everyone’s built a little differently, and sometimes a suit in your size needs a small change, like the sleeves, the waist or the jacket taken in. Send us a few photos of you wearing it within 30 days of delivery. Take it to a local tailor and send us the receipt, and we’ll cover the cost up to $75. Email the photos and the receipt to support@jeffersonstyle.com.

Pants come finished to your outseam, so hemming isn’t needed.

Can I return or exchange it?

Every suit is made just for you, in your fabric and your design, so we can’t take it back or exchange it. If anything arrives damaged or isn’t what you ordered, we’ll replace it.

What if it arrives damaged or not as ordered?

Email a photo to support@jeffersonstyle.com within 14 days of delivery and we’ll replace it.

Fabric & care

Keeping a suit looking right.

How should I clean it?

Dry clean only, and as rarely as possible. Two or three times a year is plenty. Always clean the jacket and pants together so the color stays matched.

Can I steam it?

Yes. A handheld steamer held a few inches away takes out travel wrinkles. Let it dry on the hanger before you wear it.

How do I pack it for travel?

Fold the jacket inside out along the shoulders, lay the pants flat on top and roll it rather than folding it hard. Hang it up as soon as you arrive.

How do I store it between seasons?

Clean, in a breathable cotton garment bag (not plastic), somewhere cool and dark. Cedar blocks help keep moths away.

After every wear

Hang it

On a shaped hanger, jacket buttoned.

Rest it

A day off between wears.

Steam it

A steamer takes out creases.

Clean it rarely

Dry clean only when it's actually dirty.

Still have a question?

A person reads every message. We reply within one business day.

Orders
Include your order number